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The fastest way to improve policy is to build it

Posted by: Jamie Laing - Deputy Service Owner in Data and AI Services and Michal Charemza, Lead Data Engineer, Posted on: 28 September 2026 - Categories: Engineering and Technology, User Centred Design
A pile of coloured lego bricks crowded into the top left corner of the picture

Building the BICS eligibility checker taught us that testable delivery can actually help shape policy decisions, not just implement them. Here's what we learned.

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