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Blog: Digital trade
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Department for Business, Innovation, Science and Trade

Getting out of the building: Learning from our colleagues

Posted by: Bradley Lucy, Senior Product Manager, Posted on: 4 November 2026 - Categories: Culture and Ways of Working, User Centred Design
A man leaps over a white picket fence. There is a blue sky with white clouds in the background.

How well do you understand how people really use your service? Step beyond meetings and see what changes when digital teams observe work first-hand.

Read more of Getting out of the building: Learning from our colleagues

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