Building technology with purpose: how we developed Business Finder
Read about how our new Business Finder tool makes valuable data useable so that advisers can effectively find and support potential exporters more consistently.
Products
Trimming the Terabytes: How to reduce your digital storage
Discover how BIST's Microsoft Service team reduced SharePoint storage without interrupting normal service, using version trimming. Learn practical lessons on information management, governance, and achieving better value for taxpayers.
Introducing Ask DBT: Our new AI tool for making sense of the intranet
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Andy Revell, Lead Product Manager, Employee Experience, Posted on:
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How we built a tool that gives colleagues from across DBT a way to ask questions in plain English and get clear, trusted answers drawn entirely from intranet content.
What an SME safari taught us about bias and context
How meeting real business leaders on an SME safari in Manchester challenged our “common sense” narratives about what businesses think and do.
Unlocking Ukraine opportunities with a public dashboard
How we are using data and technology to reduce trade barriers with Ukraine and enabling UK businesses to access international opportunities more confidently.
Driving success through digital adoption
Digital adoption is about people. Our work on Data Hub shows that change is a process, and through collaboration and support teams can embrace tools that help improve workflows, strengthen business engagement, and enable smarter decisions.
From Redbox to DBT Assist: Building AI tools that balance innovation and trust
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Alfie Dennen, Digital Senior Product Manager in AI Enablement and Saisakul Chernbumroong, Lead Data Scientist, Posted on:
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When I.AI closed their Redbox product in December 2025, DBT had already diverged substantially from that original platform. Two years of user research and iteration created something distinct, shaped by the specific needs of civil servants working with Official Sensitive material.
Windows 11 in DBT: Putting people first in digital change
How DBT lead with a human-centred approach to upgrade its staff onto Windows 11.
A User Centred approach to helping colleagues collaborate by improving DBT’s People Finder
How DBT's Employee Experience team combined user research, design and delivery expertise to improve the department's intranet.
Launching the Export Support Chatbot: Empowering small businesses to go global
How DBT's Export Support Chatbot will supply small businesses with the knowledge they need to export.
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