Psychological safety – Digital trade

Top tips for observing research sessions ethically

Annie Lewis, Head of User Research and Emma Baird, Research Operations Lead, 26 August 2025 - Professions

This blog provides guidelines and tips for observing user research sessions ethically. It emphasises the importance of respecting participants and maintaining the integrity of the research process.

Building mentally healthy workplaces

Katie Pether, Deputy Service Owner, Jason Kitcat, DDaT Director, Vita Shapland-Howes, Digital and Data Programme Manager, Government Legal Department, Kate Shiner, Chief Operating Officer - Ministry of Justice Digital, Bal Kaur, Senior Delivery Manager and Sam Barton, Deputy Director of Customer Experience, Department for Education, 9 July 2024 - People

Team leaders from across government share how they support their colleague's mental health.

Top tips for observing research sessions ethically

Building mentally healthy workplaces

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Digital and Data at DBT

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