At the Department for Business and Trade (DBT), we are proactively building a content lifecycle that guards against AI providing the public with incorrect government information.
Find out what we have learned as we take a more strategic view of user research insights to improve decision making and support businesses more meaningfully.
Read how data analysts can help your team store, understand and share your data.
How our Digital, Data and Technology team's first Co-Lab collaborated with policy and Local Business Support teams across DBT to make policy and services more user-centred and effective.
We reviewed a number of Department for Business and Trade (DBT) tagged pages flagged for review to confirm ownership and decide next action: update or retire. Without clear ownership and ongoing stewardship, content can drift while remaining live. AI systems and search tools can continue to surface older material without context, increasing the importance of …
Discover the new Digital Evaluator role! Learn how it ensures accountability, value for money, and continuous improvement in UK government digital projects.
At DBT, our research projects are based on ethical and methodologically sound foundations. We ensure that our participants are incentivised for their time and the expertise they share with us. In this blog, we share about balancing different kind of incentives for ethical user research.
How cyber awareness is about transforming DBT's culture, not just ticking boxes.
Some of the insights and opportunities we uncovered that are critical to how we use data at DBT.
As use of generative AI grows, so does the opportunity to meet businesses’ quests for information. Only if DBT’s online content is designed to meet users’ needs.
Check our latest job opportunities in development, data, user-centred design, product and delivery.