Saisakul Chernbumroong, Lead Data Scientist

Using single sign-on and MCP to safely connect AI to live government data

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A brightly coloured office populated with all kinds of people working at connected desks. There are computer screens and networks in the air in clouds. The image shows the connectivity of a digitally transformed workplace. It was drawn and painted using guache and pencil.

The DBT Assist team shares how they safely connected DBT’s AI tools to live customer relationship management data, overcoming a common challenge faced across government. By leveraging existing single sign-on and building an MCP server, the team has created a secure, reusable pattern that unlocks new AI capabilities and helps us use our data in …

From Redbox to DBT Assist: Building AI tools that balance innovation and trust

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Chat page of the Assist tool. It can help analyse documents, draft and brainstorm content idea and search government sources and the web.

When I.AI closed their Redbox product in December 2025, DBT had already diverged substantially from that original platform. Two years of user research and iteration created something distinct, shaped by the specific needs of civil servants working with Official Sensitive material.