Want to automate your work? Start with a data spring clean
Automating our blog tasks taught us that the information they depended on needed to be organised. This was the most important step in freeing us from the admin that was slowing us down.
AI and Automation
Making graph databases more accessible with AI
Posted by:
Emily Lambert, Machine Learning Engineer, Joe Hearnshaw, Lead Data Scientist and Larry Adeyemi, MLOps Engineer, Posted on:
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Categories:
AI and Automation, Data and Insight
What if analysts could query graph databases using plain English? This experiment tested AI-assisted querying, uncovering practical benefits, challenges and considerations for future adoption across government.
Building technology with purpose: how we developed Business Finder
Posted by:
Paul O'Neill, Senior Interaction Designer, Posted on:
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Categories:
AI and Automation, User Centred Design
Read about how our new Business Finder tool makes valuable data useable so that advisers can effectively find and support potential exporters more consistently.
Can technology improve people’s experience of organisational change?
Posted by:
Ed Watts, Senior Data Analyst, Posted on:
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Categories:
AI and Automation, User Centred Design
What role can automation play in organisational change? Drawing on a government restructure, this blog shows how digital transformation helped deliver fairer, more transparent outcomes while reducing risk and manual effort.
Introducing Ask DBT: Our new AI tool for making sense of the intranet
Posted by:
Andy Revell, Lead Product Manager, Employee Experience, Posted on:
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Categories:
AI and Automation, User Centred Design
How we built a tool that gives colleagues from across DBT a way to ask questions in plain English and get clear, trusted answers drawn entirely from intranet content.
How we’re preventing AI misinformation at DBT
Posted by:
Giorgio Di Tunno, Senior Content Designer and Neil Starr, Content Operations Lead, Posted on:
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Categories:
AI and Automation
At the Department for Business and Trade (DBT), we are proactively building a content lifecycle that guards against AI providing the public with incorrect government information.
From Redbox to DBT Assist: Building AI tools that balance innovation and trust
Posted by:
Alfie Dennen, Digital Senior Product Manager in AI Enablement and Saisakul Chernbumroong, Lead Data Scientist, Posted on:
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Categories:
AI and Automation
When I.AI closed their Redbox product in December 2025, DBT had already diverged substantially from that original platform. Two years of user research and iteration created something distinct, shaped by the specific needs of civil servants working with Official Sensitive material.
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