How we’re building our service assessment function in DIT
...data and value for money, because these are priorities for us. Now in private beta, we are testing the approach with some of our services. We are assessing six services...
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How we built a service owner profession at the Department for Business and Trade
Posted by:
Anais Reding, Chief Digital Officer - Business Growth, Julian dos Remedios - Service Owner of Customer Relations Management system and Julia Crompton – Service Owner for Employee Experience, Posted on:
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Professions
...the department focus its activity on the highest value opportunities. They did this by making better use of data and providing a digital self-serve offer to exporters and investors. Service...
Campaign Sites: Supporting our great global trade network
...inaccurate or outdated information to users generating a disjointed end-to-end user experience having inadequate privacy, cookie, accessibility and data protection provisions Critically, these microsites had no check-step, governance or retirement...
Radiating intent: improving how product and delivery communicate in DBT
...others to learn from our work only makes our products better. We also need users to be able to hear about the changes we are making. Finally, we improve how...
The Civil Service recruitment process, explained: part 1
Posted by:
Helen Redmond, DDaT Resourcing Manager and Sophie Keren, User Research Profession Lead, Posted on:
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Categories:
People
...the skills and experience you can bring. We do not always specify a word count, but around 300 words is recommended. A hiring manager’s perspective: Sophie Keren, User Research Profession...
Finding people in UKTI
...training and communications to explain how to use the current system making the system easier to use and more intuitive; improving the taxonomies and the way which they are selected...
Adopting agile working across DIT to support the UK Trade Tariff
...infrastructure to support sharing this with operational users across government Tariff Management Tool (TaMaTo): this is the user interface allowing users to maintain and update the UK Trade Tariff open...
Excel at engagement and events in the post-pandemic world
Posted by:
Natalia Rowles, Product Engagement Manager and Hannah Horn, Head of Engagement and Strategic Adoption, Posted on:
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People
Digital, Data and Technology (DDaT) Week 2022 was a new initiative from the DDaT team held from 25 to 29 April. We wanted to highlight DDaT’s work, promote our ways...
Great.gov.uk turns four
...that our stakeholders understand how we work and that our decision are led by extensive user research and data analysis. We are always testing, and between the start of 2020...
How we are choosing to challenge this International Women’s Day
Posted by:
Jason Kitcat, DDaT Director, Rachael Robinson, Senior Developer, Arthi Vish, Talent Acquisition, Tom Yems, Content Designer and Miranda Pottinger, Chief Product and Delivery Officer, Posted on:
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Categories:
People
...the right audience to attract the best talent, as well as reaching a diverse audience. This is a key principle for how we work. We reconsidered the language used in...
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