Managing your product manager- a support team's guide
Agnes Coaker Do you work as part of a support team? Or maybe in a product team? Here in DBT, we’ve been trialling a new approach, working more closely together...
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Using Generative AI to help users resolve Trade Barriers
Posted by:
Susie Friedman, Senior Product Manager and Feroze Rub, Senior Developer, Posted on:
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Categories:
Products
...like Netflix recommends new films to watch, or Tesco recommends items to add to your basket, users would learn from, or deduplicate, the similar barriers we “recommend”. From lean prototype...
Second chance, not setback: learning from a service reassessment
...as an opportunity to overhaul ways of working, reframe user needs and come up with new ways to reach out to returning and past service users. We welcomed some new...
Connecting the DBT Intranet
...guidance to help complete the routine tasks of being an employee in DBT. Line managers and new starters come especially to get accurate policies and explanations around HR, travel, annual...
Transforming Rapid Evidence Assessments with Artificial Intelligence
Posted by:
Alex Lamond, Senior Product Manager, Adela Iliescu, Data Scientist and Piotr Pawelek - Data Scientist, Posted on:
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Categories:
Products
...However, DBT found that writing REAs is often resource intensive, costly and time-consuming. This causes delays in policy work and can make it harder to respond quickly to new questions....
Top tips for observing research sessions ethically
Posted by:
Annie Lewis, Head of User Research and Emma Baird, Research Operations Lead, Posted on:
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Categories:
Professions
...Service Team from the Department for Business and Trade (DBT) running a session where business owners, both new and experienced, get to try out concepts of the new business.gov.uk service....
What our external data discovery taught us about data processing, sharing and retention
...our focus to date has been on quality, and on bringing diverse datasets together to gain new insights and better support UK businesses. However, data volumes are growing. We’ve seen...
Promoting ethical alternatives to monetary incentives in user research
...and new ideas. In this sense, the process and its outcome, when explained in advance, could provide a form of incentives for participants to contribute to our projects. Supporting participants...
How we’re making strategic decisions based on the needs of businesses
...user journeys, highlighting where assumptions remained or where evidence was lacking. For each gap, we documented targeted research methods, such as semi-structured interviews or more co-design activity, to deepen our...
DBT Data Challenge 2026: From ideas to impact
...analysis and visualisation tools. For colleagues new to working with data, it felt challenging at first, but confidence grew quickly over the week. Here is what Adetoun Thomas said about...
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