The 2 Terabyte Challenge: Information transfer for an AI tool
...review digital records at the Department for Business and Trade (DBT). AI, information and me At the end of 2024, I joined the IT Service Management team. I had recently...
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How generative AI is accelerating outcomes in DBT
Posted by:
Jamie Laing - Service Owner for Export Promotion and Alfie Dennen, Digital Senior Product Manager in AI Enablement, Posted on:
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Categories:
Products
...re-inventing things other departments have already done. Redbox is a fantastic example of this. Through joint workshops, employee secondment, bi-weekly collaboration sessions and code-sharing with the I.AI team, DBT’s AI...
Interested in joining our technology team? Find out about our tech stack and what our people say
Posted by:
Dale Massey, Chief Technology Officer, Digital, Data and Technology, Posted on:
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Categories:
People
...Computing Platform. We code in the open by default. All software we release to the public is under Open Government Licence or equivalent. Our developers work in multidisciplinary agile teams...
Leveraging data analysis tools for IT rollouts in DBT
...or we weren’t sure whether their laptop needed to be replaced. Things which we couldn’t fix using code, we needed users to tell us. This meant that we couldn’t simply...
The Importance of Ethics in User Research
Posted by:
Annie Lewis, Head of User Research, Emma Baird, Research Operations Lead and Manuel Macia, Lead User Researcher, Posted on:
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Categories:
People
...how we work – and ethics are central to that shift. What we're doing We’re making space for user researchers to focus on in-depth research, like ethnography (observing people in...
Using self-hosted Large Language Models (LLMs) securely in Government
...from unstructured data, or even write code. Government departments routinely handle confidential and personal data. Therefore, using public AI tools that transmit data externally can post significant security and privacy...
Busting acronyms with a chatbot: How my acronym confusion led to a chatbot
...could make one central source, maintained by everyone. The motivation to solve this problem was to make the lives of our colleagues easier. We needed to help new and experienced...
We’re hiring: join a digital, data and technology team at the heart of the global economy
...offer Over the next 3 years, DIT aims to deliver a step change in UK trade and investment, and digital, data and technology are central to DIT’s ability to meet...
How we built a service owner profession at the Department for Business and Trade
Posted by:
Anais Reding, Chief Digital Officer - Business Growth, Julian dos Remedios - Service Owner of Customer Relations Management system and Julia Crompton – Service Owner for Employee Experience, Posted on:
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Categories:
Professions
...the service] is due to their commitment to design and roll out a service focused around client and colleagues’ needs.” While service ownership has become central to how we work...
How DBT evolved the capability framework to better support career progression for User Researchers
Posted by:
Jonathan Nicholls, Head of User Research and Joanne Granton, Capability Lead, Posted on:
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Categories:
Professions
...Capability Framework. This was produced by the Government Digital Service (GDS) and has more recently been taken over by the Central Digital and Data Office (CDDO). It describes all the...
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