ethics – Digital trade

Top tips for observing research sessions ethically

Annie Lewis, Head of User Research and Emma Baird, Research Operations Lead, 26 August 2025 - Professions

This blog provides guidelines and tips for observing user research sessions ethically. It emphasises the importance of respecting participants and maintaining the integrity of the research process.

The Importance of Ethics in User Research

Annie Lewis, Head of User Research, Emma Baird, Research Operations Lead and Manuel Macia, Lead User Researcher, 17 June 2025 - People

This blog addresses the importance of ethics in user research within government settings. It focuses on the requirement for informed consent and ethical practices when engaging with users.