What started as a formal requirement has evolved into a more collaborative, human, and forward-thinking process. It is about helping teams build better services, not just pass a test.
This blog provides guidelines and tips for observing user research sessions ethically. It emphasises the importance of respecting participants and maintaining the integrity of the research process.
The DBT intranet is an important tool that serves thousands of staff. However, making the connections between all its valuable content isn’t as easy as it could be
Department of Business and Trade’s (DBT) Chief Data Officer Sian Thomas reflects on how a Data Challenge showcased the power of automation, big data analytics and the benefits of collaboration between Digital, Data and Technology (DDaT) and core teams