How we’re making strategic decisions based on the needs of businesses
Find out what we have learned as we take a more strategic view of user research insights to improve decision making and support businesses more meaningfully.
Professions
How data analysis supports better decision-making in the public sector
Read how data analysts can help your team store, understand and share your data.
Strengthening business support through user-centred, evidence-led collaboration
Posted by:
Andy Davies, Lead Service Designer, Rae Jones, Lead User Researcher and Becky Pawley, Lead Policy Designer, Posted on:
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Professions
How our Digital, Data and Technology team's first Co-Lab collaborated with policy and Local Business Support teams across DBT to make policy and services more user-centred and effective.
Content isn’t static: what I learned about content ownership in the world of AI summaries
We reviewed a number of Department for Business and Trade (DBT) tagged pages flagged for review to confirm ownership and decide next action: update or retire. Without clear ownership and ongoing stewardship, content can drift while remaining live. AI systems and search tools can continue to surface older material without context, increasing the importance of …
A new evaluator role to support modern digital government
Posted by:
Natalia Chivite-Matthews, Head of Digital Evaluation and Arianna Rossi, Digital Evaluator, Posted on:
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Professions
Discover the new Digital Evaluator role! Learn how it ensures accountability, value for money, and continuous improvement in UK government digital projects.
Promoting ethical alternatives to monetary incentives in user research
At DBT, our research projects are based on ethical and methodologically sound foundations. We ensure that our participants are incentivised for their time and the expertise they share with us. In this blog, we share about balancing different kind of incentives for ethical user research.
Why human behaviour is the real cyber battleground
Posted by:
Babz Rahman, Cyber Culture, Awareness and Training Manager, Posted on:
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People, Professions
How cyber awareness is about transforming DBT's culture, not just ticking boxes.
What our external data discovery taught us about data processing, sharing and retention
Some of the insights and opportunities we uncovered that are critical to how we use data at DBT.
How AI-ready content can boost policy effectiveness
As use of generative AI grows, so does the opportunity to meet businesses’ quests for information. Only if DBT’s online content is designed to meet users’ needs.
Data governance and security: Not optional anymore
Posted by:
Szymon Walkowiak, Head of AI Ethics and Data Governance, Posted on:
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Professions
This article highlights key themes, challenges and opportunities around data governance and security from our recent cross-governmental discovery work.
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