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...take this lesson with me into the rest of my career. Lesson 2: “Plan for every scenario” Charlie Stewart, GOV.UK Content Lead The transition period offered some unique challenges for...
...them a compelling reason to stay. This means we can serve them content personalised to their specific circumstances. We do this through a mixture of dynamic and static data inputs....
...especially when you get drawn into the complexities of a project. We try to follow Government Digital Service's (GDS) content design principles to keep us on track. We have other...
...and visual presentations are 43% more persuasive. Visuals are also simpler, easier to digest and more engaging. There are 4 key elements to visual storytelling: tailor the content to the...
...to provide world leading support to businesses in the UK and overseas. We are a team of over 250 specialists covering everything from user research, data, development, design, content to...
...more user-friendly. As tariff data can be complicated, we are also working with our content colleagues to help explain the concepts behind the data in detail. All of this will...
...user needs, we ultimately reduced this to 5 weeks’ worth of learning objectives and built the content around those. This was further refined using feedback from the attendees of our...
...Service. I spent most of my time helping stakeholders design their content, making it simpler to understand and quicker to read. Often our experts do not even realise that they...
...to be a DDaT professional? The content management system used at the charity was so difficult that I had to learn basic HTML to write and publish updates on the...
...learning as we go on. We have summarised our approach with an infographic: A diagram of our DDaT Strategy content Most important of all are the values we have collectively...