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How we built a service owner profession at the Department for Business and Trade

A woman and 3 men sat at a table looking at a document.

As this blog is published, we are onboarding our 10th service owner, 3 years into building the new profession. Service owners at the Department for Business and Trade (DBT) act...

Personalisation: how we put the user at the heart of our content on great.gov.uk

Example published case studies that can personalise pages for logged in users on great.gov.uk

...selected Germany as their destination market and are on a page describing market analysis, the platform can surface a case study. When users navigate onto a new page this process...