As this blog is published, we are onboarding our 10th service owner, 3 years into building the new profession. Service owners at the Department for Business and Trade (DBT) act...
...pace. Under pressure to deliver new systems, reporting lines had a rag-tag mix of professions, roles and services. Unfortunately, this led to pools of inconsistent practice and technology. This made...
...content rich, trusted service which allows users to check duties and customs procedures for exporting goods to over 160 countries. The service allows users look up the correct commodity code...
...to, and a constant influx of new tools and processes can leave teams feeling overwhelmed. That's why empowering users to use different software and adopt new products and software can be a challenge. It is as much...
...Workspace. We will continue to explore new data sources that can underpin our work. This includes researching new approaches to measuring trade and investment and new non-traditional data sources. Value...
...specialists ensure that DIT can operate efficiently, effectively and securely in all circumstances. That means being at the forefront of change and new priorities as they arise to meet the...
...across use cases: users were most satisfied with M365 Copilot when reviewing code, summarising research, drafting documents and transcribing and summarising Teams meetings. In contrast, users were less satisfied using...
...by how my teams perform as I put team health above anything! Sam Barton - Department for Education As a user-centred design division, my team conducts research with user groups...
...based on user feedback and changing needs. Although we had standard communication plans, we had to be open to altering these for different cohorts user-centered approach: We tailored our approach...
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Digital and Data at DBT
The Digital and Data team at DBT creates the tools and services that enable businesses in the UK and overseas to prosper in the global economy.