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How we built a service owner profession at the Department for Business and Trade

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...the service] is due to their commitment to design and roll out a service focused around client and colleagues’ needs.” While service ownership has become central to how we work...

5 lessons we're learning to improve accessibility at DIT

Harry and Chris talking during our Accessibility Working Group meeting

...Manager Monica Beaton In DIT, our service assessment model has been in place for a year. We, like other central government departments, are mandated by the Central Digital and Data...

How generative AI is accelerating outcomes in DBT

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...re-inventing things other departments have already done. Redbox is a fantastic example of this. Through joint workshops, employee secondment, bi-weekly collaboration sessions and code-sharing with the I.AI team, DBT’s AI...