How we’re building our service assessment function in DIT

...data and value for money, because these are priorities for us. Now in private beta, we are testing the approach with some of our services. We are assessing six services...
...data and value for money, because these are priorities for us. Now in private beta, we are testing the approach with some of our services. We are assessing six services...
...needed for specific audiences, such as in more personalised content or for specific digital services Working with the other User-Centred-Design professions (User Research and Design) helps us work out the...
...other user-centred colleagues to design content that meets the needs of our users. For DBT, that means helping businesses across the UK and around the world to get things done....
...intranet, combining user research and gathering stakeholder needs. Critical to the success of the work was user-centered design approach throughout. The multi-disciplinary team consisted of user researchers, content designers, interaction...
...more user-friendly and introducing worked examples to our presentations. The SharePoint migration ensured that everyone could continue working through the technical move between fBEIS and DBT. Our primary goal was...
...Larkham, which covered the Government AI Playbook. This is such a useful resource, so it was great to get more of an insight into how to maximise its use. I...
...Learning from the breadth of users One thing I really enjoy about my role is the breadth of our users - UK exporters and importers, overseas businesses that import UK...
...as simple as it sounded. We had to contend with hundreds-of-thousands of lower quality records from earlier systems, develop new design patterns to help users search, sort and filter through...
...digital products in a way that conforms with those agile principles. We don’t tell teams which applications of agile to use, it’s down to them to determine how they can...
...then used a manual dial-up connection! Juggling career progression and parenting Siân's children in Pembrokeshire In the next 6 years, I’ve taken two more lots of maternity leave (I now...