Digital adoption is about people. Our work on Data Hub shows that change is a process, and through collaboration and support teams can embrace tools that help improve workflows, strengthen business engagement, and enable smarter decisions.
Discover the new Digital Evaluator role! Learn how it ensures accountability, value for money, and continuous improvement in UK government digital projects.
Every 3 months, DBT Digital, Data and Technology colleagues are free to pause routine work to test fresh ideas. They gain insight, build skills and deliver improvements for colleagues, the public and the wider digital community.
When I.AI closed their Redbox product in December 2025, DBT had already diverged substantially from that original platform. Two years of user research and iteration created something distinct, shaped by the specific needs of civil servants working with Official Sensitive material.
“Diversity in Digital and Data leads to better outcomes for all of DBT and the businesses we support in the UK and beyond.”
How DBT lead with a human-centred approach to upgrade its staff onto Windows 11.
At DBT, our research projects are based on ethical and methodologically sound foundations. We ensure that our participants are incentivised for their time and the expertise they share with us. In this blog, we share about balancing different kind of incentives for ethical user research.
How cyber awareness is about transforming DBT's culture, not just ticking boxes.
How DBT's Employee Experience team combined user research, design and delivery expertise to improve the department's intranet.
When it comes to digital change - the Department for Business and Trade (DBT) is making our people the priority.
Check our latest job opportunities in development, data, user-centred design, product and delivery.