At the Department for Business and Trade (DBT), we are proactively building a content lifecycle that guards against AI providing the public with incorrect government information.
Read about what it is like to work in Queen Elizabeth House in Edinburgh, one of DBT's most dynamic digital hubs.
Find out what we have learned as we take a more strategic view of user research insights to improve decision making and support businesses more meaningfully.
How our Digital, Data and Technology team's first Co-Lab collaborated with policy and Local Business Support teams across DBT to make policy and services more user-centred and effective.
We reviewed a number of Department for Business and Trade (DBT) tagged pages flagged for review to confirm ownership and decide next action: update or retire. Without clear ownership and ongoing stewardship, content can drift while remaining live. AI systems and search tools can continue to surface older material without context, increasing the importance of …
Accessibility isn’t just a feature, it’s a commitment. I wanted to highlight the importance of increasing the awareness of Microsoft’s many accessibility features to help support EVERYONE.
Digital adoption is about people. Our work on Data Hub shows that change is a process, and through collaboration and support teams can embrace tools that help improve workflows, strengthen business engagement, and enable smarter decisions.
Discover the new Digital Evaluator role! Learn how it ensures accountability, value for money, and continuous improvement in UK government digital projects.
Every 3 months, DBT Digital, Data and Technology colleagues are free to pause routine work to test fresh ideas. They gain insight, build skills and deliver improvements for colleagues, the public and the wider digital community.
When I.AI closed their Redbox product in December 2025, DBT had already diverged substantially from that original platform. Two years of user research and iteration created something distinct, shaped by the specific needs of civil servants working with Official Sensitive material.
Check our latest job opportunities in development, data, user-centred design, product and delivery.