From Redbox to DBT Assist: Building AI tools that balance innovation and trust

Chat page of the Assist tool. It can help analyse documents, draft and brainstorm content idea and search government sources and the web.

When I.AI closed their Redbox product in December 2025, DBT had already diverged substantially from that original platform. Two years of user research and iteration created something distinct, shaped by the specific needs of civil servants working with Official Sensitive material.

Understanding the evaluations role in measuring the impact of AI interventions across Government

A human hand and a robot hand reaching towards each other

How the Monitoring & Evaluation team designed tools to assess the impact of DBT's AI interventions.