Can technology improve people’s experience of organisational change?

Posted by: , Posted on: - Categories: AI and Automation, User Centred Design
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What role can automation play in organisational change? Drawing on a government restructure, this blog shows how digital transformation helped deliver fairer, more transparent outcomes while reducing risk and manual effort.

Why agile literacy matters across the Civil Service​ 

A cartoon of agile working elements including a sprint planning loop, product and sprint backlogs, a multidisciplinery team, daily stand ups, launch and completed increments, retros and sprint reviews.

Agile literacy is about enabling better conversations, not turning everyone into delivery experts. Using the DBT as a case study, this post shows how shared understanding of agile ways of working improves collaboration across roles.​