...through bits of paper. - Data Hub user, 2024 A major milestone In June 2024, DBT’s Data Hub passed the milestone of 4 million interactions - the wide range of...
...intranet, combining user research and gathering stakeholder needs. Critical to the success of the work was user-centered design approach throughout. The multi-disciplinary team consisted of user researchers, content designers, interaction...
...strategic pillars is “Championing the user”. Our User Centred Design (UCD) mission is to “explore and champion the needs of our users, helping DIT design services that maximise successful international...
...system is now available on great.gov.uk. We will soon release further improvements to adapt the journey to each user’s particular exporting situation. We will ask what the user is exporting,...
Some of our user-centred design team in the office Our DDaT Director, Jason Kitcat, recently wrote about the new Digital Data and Technology (DDaT) Strategy that we’ve adopted at the...
...prepare for new regulatory requirements taking effect on 1 January 2025. Why a rebuild was needed: Addressing challenges and new reporting requirements Limited support made the original service hard to...
...of potential users, data and analytical assets. We had to help users migrate and learn about the new platform, as well as support analytically other activities related to the establishment...
...analysis of the challenges led us to make several changes to the DBT capability framework. These include: creating a new capability called Research management, leadership and assurance creating another new...
...off as a promotional website consisting of a disconnected set of services, reflecting organisational structure, instead of user needs. Over time, we realigned all services according to user needs, under...
...to code again and rediscovered the joy of using technology to fix problems and make new things. What advice would you give someone looking to make the move? Find out...
Check our latest job opportunities in development, data, user-centred design, product and delivery.