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Search results for service owners

How we built a service owner profession at the Department for Business and Trade

A woman and 3 men sat at a table looking at a document.

...the service] is due to their commitment to design and roll out a service focused around client and colleagues’ needs.” While service ownership has become central to how we work...

Reflecting on the launch of the new Leaving DBT Service

2 women looking at a computer screen full of code be prepared for any new services the department may need. Solution: a custom service with future integrations in mind DBT created an internal service built with future third-party integrations...

5 lessons we're learning to improve accessibility at DIT

Harry and Chris talking during our Accessibility Working Group meeting

...the start of a new service. We assess Service Standard 5, “Make sure everyone can use the service”, during our discovery assessment at the beginning of the service’s lifecycle. This...

International Trade Week: Exporting Goods and Tracking Wins

Cargo Ship transporting goods

...provide a range of services to help inspire, plan and learn about exporting, from identifying new markets to strategic planning. Sign up for our Learn to Export service on