...intranet, combining user research and gathering stakeholder needs. Critical to the success of the work was user-centered design approach throughout. The multi-disciplinary team consisted of user researchers, content designers, interaction...
...strategic pillars is “Championing the user”. Our User Centred Design (UCD) mission is to “explore and champion the needs of our users, helping DIT design services that maximise successful international...
Some of our user-centred design team in the office Our DDaT Director, Jason Kitcat, recently wrote about the new Digital Data and Technology (DDaT) Strategy that we’ve adopted at the...
...analysis of the challenges led us to make several changes to the DBT capability framework. These include: creating a new capability called Research management, leadership and assurance creating another new...
...through bits of paper. - Data Hub user, 2024 A major milestone In June 2024, DBT’s Data Hub passed the milestone of 4 million interactions - the wide range of...
...our knowledge and deliver a genuine step-change for users. Within Digital, Data and Technology (DDaT), we have a tight-knit team of designers, and a strong User- Centered Design (UCD) community....
...system is now available on great.gov.uk. We will soon release further improvements to adapt the journey to each user’s particular exporting situation. We will ask what the user is exporting,...
...of potential users, data and analytical assets. We had to help users migrate and learn about the new platform, as well as support analytically other activities related to the establishment...
...prepare for new regulatory requirements taking effect on 1 January 2025. Why a rebuild was needed: Addressing challenges and new reporting requirements Limited support made the original service hard to...
Members of the user research community at DIT User researchers help our teams develop a deep understanding of the people (whether citizens, businesses, or government) who use our services. Their...
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