...how we are applying them at DIT - in particular, our work creating the new trading environment for the UK. This included the launch of a brand-new service on great.gov.uk...
...relevant in keeping us all connected. Many new team members not only appreciate the insight into the lives of their new colleagues, but also the tone it sets around our...
...pace. Under pressure to deliver new systems, reporting lines had a rag-tag mix of professions, roles and services. Unfortunately, this led to pools of inconsistent practice and technology. This made...
...that the service is meeting the needs of users. This is based on user feedback, research, and market changes. The aim is to ensure the service is relevant and creates...
...evaluating where and whether our users are experiencing gains in efficiency or productivity when using Redbox. The importance of cross-departmental collaboration At DBT, we understand the importance of collaboration in...
Introducing service assessment to DIT The Central Digital and Data Office (CDDO) at the Cabinet Office sets the cross-government Government Service Standard and procedures. Central government departments working on a...
In the run up to the New Year, a lot of us may start to think about our next career move. To inspire you, we spoke to colleagues in the...
...user research we carried out. It showed that the most important filters were ‘location’ and ‘sector’. Some preliminary testing demonstrated that users could quickly locate the specific barriers that they...
...just 8 weeks we have spoken to over 80 users. Four user profiles are emerging and a range of high level user needs that our product manager and user researcher...
...This required a downtime period while we worked to onboard a new supplier. Additionally, challenges arose around securing user data when software or hardware issues prevented successful data migration. I...
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