...to their users and colleagues. Therefore, engaging them in the migration process required significant collaborative effort to schedule, ensure codebase readiness, test performance and migrate data. Additionally, given the tight...
...Larkham, which covered the Government AI Playbook. This is such a useful resource, so it was great to get more of an insight into how to maximise its use. I...
...7 Step 4: How might we re-design People Finder to support these user needs? We used agile, iterative design to test early concepts with users to assess their effectiveness. This...
...adoption outcomes. Success depends on how (or if!) people use technology; guiding them through change is as important as the technical implementation itself. Supporting staff through the change and adoption...
...to expose human error. It uses fake stories and pressure tactics to manipulate victims into unintentionally harming themselves or their organisations. Phishing poses a major risk because it targets people...
...drive economic growth and help businesses access the support they need. Our researchers gather insights from our service users about their needs, to inform policy and improve users’ experience. These...
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