From Redbox to DBT Assist: Building AI tools that balance innovation and trust

Chat page of the Assist tool. It can help analyse documents, draft and brainstorm content idea and search government sources and the web.

When I.AI closed their Redbox product in December 2025, DBT had already diverged substantially from that original platform. Two years of user research and iteration created something distinct, shaped by the specific needs of civil servants working with Official Sensitive material.

The launch of the Digital Business Growth Service and business.gov.uk: helping businesses start and scale

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How DDaT built 2 new personalised services for UK businesses and how they meet government ambitions.

DBT's Machinery of Government: an insight into the teams behind the Single IT Platform migration project (part 2)

A duck swimming with her ducklings

Continue to meet the teams behind DBT’s Single IT Platform migration as part of the Machinery of Government project.

DBT's Machinery of Government: an insight into the teams behind the Single IT Platform migration project (part 1)

5 geese flying over the sea

Find out more about the teams behind DBT’s Single IT Platform migration as part of the Machinery of Government project.

Generative AI in government: DBT’s next steps

2 white humanoid robots sat at a table as if they are having a chat

How DBT has been working with partners across government to learn about the potential value that AI tools could bring to our support for businesses.

How we built a service owner profession at the Department for Business and Trade

A woman and 3 men sat at a table looking at a document.

How Service Owners bridge the gap between the Digital Data and Technology directorate and the rest of the Department for Business and Trade.