What an SME safari taught us about bias and context
How meeting real business leaders on an SME safari in Manchester challenged our “common sense” narratives about what businesses think and do.
How meeting real business leaders on an SME safari in Manchester challenged our “common sense” narratives about what businesses think and do.
How might a clearer, more joined‑up digital experience help attract and reassure global talent choosing the UK?
Find out what we have learned as we take a more strategic view of user research insights to improve decision making and support businesses more meaningfully.
How our Digital, Data and Technology team's first Co-Lab collaborated with policy and Local Business Support teams across DBT to make policy and services more user-centred and effective.
How DBT's Employee Experience team combined user research, design and delivery expertise to improve the department's intranet.
How DBT's Export Support Chatbot will supply small businesses with the knowledge they need to export.
As use of generative AI grows, so does the opportunity to meet businesses’ quests for information. Only if DBT’s online content is designed to meet users’ needs.
The Department for Business and Trade (DBT)’s Data Scientists have built Matchbox, an open-source platform that allows them to deduplicate and link datasets in a way that is measurable, iterative and collaborative.
What started as a formal requirement has evolved into a more collaborative, human, and forward-thinking process. It is about helping teams build better services, not just pass a test.
Find out how and why DDaT has taken the important step of self-hosting LLMs within a secure, internal environment.