...DIT could use data in new and creative ways to solve or fix problems. We shortlisted the best ideas to be brought to life, with the help of an assigned...
New simple consent options on a contact form on great.gov.uk We have a problem that is familiar to most large organisations. Our customer data is spread across multiple systems. While...
...or we weren’t sure whether their laptop needed to be replaced. Things which we couldn’t fix using code, we needed users to tell us. This meant that we couldn’t simply...
Old Admiralty Building from Horse Guards Parade This post was published under the 2015-2024 Conservative administration. It was updated for accuracy in 2026. The Old Admiralty Building (OAB) is the...
...As part of our new DDaT strategy, we place extra emphasis on people development and support. This is because we recognise there are specific needs and challenges in the DDaT...
This blog was originally written in 2022 and updated on 13 July 2026. If you’ve ever looked at a Civil Service job advert and thought “where do I even start?”,...
...user needs, reflecting our commitment to improving the process for everyone. We have strengthened our relationship with the Government Digital Service (GDS), allowing us to trial new ideas which inform...
In the run up to the New Year, a lot of us may start to think about our next career move. To inspire you, we spoke to colleagues in the...
...by how my teams perform as I put team health above anything! Sam Barton - Department for Education As a user-centred design division, my team conducts research with user groups...
...user groups and gather user feedback. However, when we do this, are we getting the full picture of user needs and whether they are being met? It’s not that our...
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