...intranet, combining user research and gathering stakeholder needs. Critical to the success of the work was user-centered design approach throughout. The multi-disciplinary team consisted of user researchers, content designers, interaction...
...through bits of paper. - Data Hub user, 2024 A major milestone In June 2024, DBT’s Data Hub passed the milestone of 4 million interactions - the wide range of...
...strategic pillars is “Championing the user”. Our User Centred Design (UCD) mission is to “explore and champion the needs of our users, helping DIT design services that maximise successful international...
Some of our user-centred design team in the office Our DDaT Director, Jason Kitcat, recently wrote about the new Digital Data and Technology (DDaT) Strategy that we’ve adopted at the...
...analysis of the challenges led us to make several changes to the DBT capability framework. These include: creating a new capability called Research management, leadership and assurance creating another new...
...system is now available on great.gov.uk. We will soon release further improvements to adapt the journey to each user’s particular exporting situation. We will ask what the user is exporting,...
...prepare for new regulatory requirements taking effect on 1 January 2025. Why a rebuild was needed: Addressing challenges and new reporting requirements Limited support made the original service hard to...
...of potential users, data and analytical assets. We had to help users migrate and learn about the new platform, as well as support analytically other activities related to the establishment...
Members of the user research community at DIT User researchers help our teams develop a deep understanding of the people (whether citizens, businesses, or government) who use our services. Their...
...our live system to build our knowledge of our data, our users and their needs. We can then turn that user data into better product decisions to enable our users...
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