...specialists ensure that DIT can operate efficiently, effectively and securely in all circumstances. That means being at the forefront of change and new priorities as they arise to meet the...
...as we complete challenges. Tansy, Service Designer and User Researcher: It’s an exciting environment, where government is truly experimenting with new ways of working, and nurturing genuine user intelligence-led service...
...how we are applying them at DIT - in particular, our work creating the new trading environment for the UK. This included the launch of a brand-new service on great.gov.uk...
...the UK had newly agreed trade agreements with the corresponding regulations and rules of origin the duties, customs and tax rates that users would need to know. Our user group...
...relevant in keeping us all connected. Many new team members not only appreciate the insight into the lives of their new colleagues, but also the tone it sets around our...
...I conducted user research with DBT colleagues. The user perspective had a great impact on us as a team and has encouraged us to keep shouting about the benefits of...
...evaluating where and whether our users are experiencing gains in efficiency or productivity when using Redbox. The importance of cross-departmental collaboration At DBT, we understand the importance of collaboration in...
In the run up to the New Year, a lot of us may start to think about our next career move. To inspire you, we spoke to colleagues in the...
...just 8 weeks we have spoken to over 80 users. Four user profiles are emerging and a range of high level user needs that our product manager and user researcher...
...user research we carried out. It showed that the most important filters were ‘location’ and ‘sector’. Some preliminary testing demonstrated that users could quickly locate the specific barriers that they...
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