From database to data-driven decision making
...our live system to build our knowledge of our data, our users and their needs. We can then turn that user data into better product decisions to enable our users...
...our live system to build our knowledge of our data, our users and their needs. We can then turn that user data into better product decisions to enable our users...
Data Workspace promo which reads “Data Workspace: Making data more accessible for colleagues in the Department for International Trade” The Department for International Trade (DIT) is committed to supporting its...
...use the new Keywords field in People Finder to let their colleagues know what they are currently working on. Discover tool (Beta) A new Discover feature allows users to: filter...
...product adoption to deliver a communication campaign informing staff about the new service. The Human Resources (HR) offboarding team were also important stakeholders. They now have their own user interface...
...new trade policy and new Free Trade Agreements (FTAs) negotiated by the Department for International Trade (DIT). Since the new tariff went live on January 1, we have made updates...
...diverged technically, building new capabilities and patterns for handling sensitive information, the branding became misleading. Users expected the central government product, but we were building something fundamentally different. DBT Assist...
...user journeys, highlighting where assumptions remained or where evidence was lacking. For each gap, we documented targeted research methods, such as semi-structured interviews or more co-design activity, to deepen our...
...off as a promotional website consisting of a disconnected set of services, reflecting organisational structure, instead of user needs. Over time, we realigned all services according to user needs, under...
...to code again and rediscovered the joy of using technology to fix problems and make new things. What advice would you give someone looking to make the move? Find out...
Ashley and Francois working remotely in their homes Starting a new role can be challenging, let alone starting a new job remotely. This has been the case for many of...