From database to data-driven decision making

...our live system to build our knowledge of our data, our users and their needs. We can then turn that user data into better product decisions to enable our users...
...our live system to build our knowledge of our data, our users and their needs. We can then turn that user data into better product decisions to enable our users...
Data Workspace promo which reads “Data Workspace: Making data more accessible for colleagues in the Department for International Trade” The Department for International Trade (DIT) is committed to supporting its...
...product adoption to deliver a communication campaign informing staff about the new service. The Human Resources (HR) offboarding team were also important stakeholders. They now have their own user interface...
...off as a promotional website consisting of a disconnected set of services, reflecting organisational structure, instead of user needs. Over time, we realigned all services according to user needs, under...
...to code again and rediscovered the joy of using technology to fix problems and make new things. What advice would you give someone looking to make the move? Find out...
...new trade policy and new Free Trade Agreements (FTAs) negotiated by the Department for International Trade (DIT). Since the new tariff went live on January 1, we have made updates...
...least, it was. The idea Our solution was a new ‘consent service’ for DIT. This would be a central data store designed to keep a record of when and where...
...how we work – and ethics are central to that shift. What we're doing We’re making space for user researchers to focus on in-depth research, like ethnography (observing people in...
...focus must be on “user needs, user needs, user needs.” As Graham Cole, Chair of the Cole Commission on Exports has put it “there must be a role reversal where...
...diploma. I have passed 4 required modules and aim to complete the final oral examination within early 2024. I also feel enabled to gain experience in new areas on various...