From database to data-driven decision making
...our live system to build our knowledge of our data, our users and their needs. We can then turn that user data into better product decisions to enable our users...
...our live system to build our knowledge of our data, our users and their needs. We can then turn that user data into better product decisions to enable our users...
Members of the user research community at DIT User researchers help our teams develop a deep understanding of the people (whether citizens, businesses, or government) who use our services. Their...
Data Workspace promo which reads “Data Workspace: Making data more accessible for colleagues in the Department for International Trade” The Department for International Trade (DIT) is committed to supporting its...
...writing code. It involves analysing the specific problem I’m trying to solve, making sense of the code that’s already there, discussing different technical solutions with colleagues, running tests and reviewing...
...new trade policy and new Free Trade Agreements (FTAs) negotiated by the Department for International Trade (DIT). Since the new tariff went live on January 1, we have made updates...
...focus must be on “user needs, user needs, user needs.” As Graham Cole, Chair of the Cole Commission on Exports has put it “there must be a role reversal where...
...as we complete challenges. Tansy, Service Designer and User Researcher: It’s an exciting environment, where government is truly experimenting with new ways of working, and nurturing genuine user intelligence-led service...
...inaccurate or outdated information to users generating a disjointed end-to-end user experience having inadequate privacy, cookie, accessibility and data protection provisions Critically, these microsites had no check-step, governance or retirement...
Ashley and Francois working remotely in their homes Starting a new role can be challenging, let alone starting a new job remotely. This has been the case for many of...
...is particularly useful for users with low vision. The buttons have also been tested to make sure they are adequately sized for users with physical or motor disabilities. We are...