Members of the user research community at DIT User researchers help our teams develop a deep understanding of the people (whether citizens, businesses, or government) who use our services. Their...
...our live system to build our knowledge of our data, our users and their needs. We can then turn that user data into better product decisions to enable our users...
Data Workspace promo which reads “Data Workspace: Making data more accessible for colleagues in the Department for International Trade” The Department for International Trade (DIT) is committed to supporting its...
...product adoption to deliver a communication campaign informing staff about the new service. The Human Resources (HR) offboarding team were also important stakeholders. They now have their own user interface...
...least, it was. The idea Our solution was a new ‘consent service’ for DIT. This would be a central data store designed to keep a record of when and where...
...new trade policy and new Free Trade Agreements (FTAs) negotiated by the Department for International Trade (DIT). Since the new tariff went live on January 1, we have made updates...
...how we work – and ethics are central to that shift. What we're doing We’re making space for user researchers to focus on in-depth research, like ethnography (observing people in...
...diploma. I have passed 4 required modules and aim to complete the final oral examination within early 2024. I also feel enabled to gain experience in new areas on various...
...focus must be on “user needs, user needs, user needs.” As Graham Cole, Chair of the Cole Commission on Exports has put it “there must be a role reversal where...
...data. It was a timely win, during the live passage of the Employment Rights Bill. This meant the new approach was used to develop the Bill’s impact assessment. Predictive models...
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