...to code again and rediscovered the joy of using technology to fix problems and make new things. What advice would you give someone looking to make the move? Find out...
Ashley and Francois working remotely in their homes Starting a new role can be challenging, let alone starting a new job remotely. This has been the case for many of...
...inaccurate or outdated information to users generating a disjointed end-to-end user experience having inadequate privacy, cookie, accessibility and data protection provisions Critically, these microsites had no check-step, governance or retirement...
...how we work – and ethics are central to that shift. What we're doing We’re making space for user researchers to focus on in-depth research, like ethnography (observing people in...
...evidence-based user journeys, shaped by user needs and data insights. A future iteration could use signals such as a user’s location or area of expertise to personalise content and tailor...
...I am eager to organise a Lean Coffee discussion within our User Research community. Visual storytelling As a User Researcher, one of the most impactful sessions was Rashmi Kakde’s talk...
...least, it was. The idea Our solution was a new ‘consent service’ for DIT. This would be a central data store designed to keep a record of when and where...
...problems in a user‑centred way. DBT’s Co‑Lab is made up of a service designer, a policy designer and a user researcher. We have different skills but share a common ethos:...
...looking forward to doing further user research, deploying new technology, and iterating our platform to serve more tailored content to our users. As we improve both our content and technology,...
...user needs, reflecting our commitment to improving the process for everyone. We have strengthened our relationship with the Government Digital Service (GDS), allowing us to trial new ideas which inform...
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