From database to data-driven decision making
...our live system to build our knowledge of our data, our users and their needs. We can then turn that user data into better product decisions to enable our users...
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Making data more accessible for DIT colleagues
Posted by:
Sanna Huovinen, Product Manager and Michal Charemza, Tech Lead, Posted on:
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Categories:
People
Data Workspace promo which reads “Data Workspace: Making data more accessible for colleagues in the Department for International Trade” The Department for International Trade (DIT) is committed to supporting its...
From Redbox to DBT Assist: Building AI tools that balance innovation and trust
Posted by:
Alfie Dennen, Digital Senior Product Manager in AI Enablement and Saisakul Chernbumroong, Lead Data Scientist, Posted on:
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Categories:
Products
...diverged technically, building new capabilities and patterns for handling sensitive information, the branding became misleading. Users expected the central government product, but we were building something fundamentally different. DBT Assist...
Reflecting on the launch of the new Leaving DBT Service
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Jonathan Anderson, Employee Experience Portfolio Lead, Alfie Dennen, Digital Senior Product Manager in AI Enablement and Imogen Barker, Senior Engagement and Strategic Adoption Officer, Posted on:
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Categories:
Products
...product adoption to deliver a communication campaign informing staff about the new service. The Human Resources (HR) offboarding team were also important stakeholders. They now have their own user interface...
A User Centred approach to helping colleagues collaborate by improving DBT’s People Finder
...use the new Keywords field in People Finder to let their colleagues know what they are currently working on. Discover tool (Beta) A new Discover feature allows users to: filter...
How DIT Developers keep UK businesses up to date with tariff changes
...new trade policy and new Free Trade Agreements (FTAs) negotiated by the Department for International Trade (DIT). Since the new tariff went live on January 1, we have made updates...
How we’re preventing AI misinformation at DBT
Posted by:
Giorgio Di Tunno, Senior Content Designer and Neil Starr, Content Operations Lead, Posted on:
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Categories:
Professions
...in user research. This pattern has tested extremely well with real users. So far, all user research participants have stated that the pattern makes them more likely to use and...
How we’re making strategic decisions based on the needs of businesses
...user journeys, highlighting where assumptions remained or where evidence was lacking. For each gap, we documented targeted research methods, such as semi-structured interviews or more co-design activity, to deepen our...
Passion, trust, and learning in export delivery
...focus must be on “user needs, user needs, user needs.” As Graham Cole, Chair of the Cole Commission on Exports has put it “there must be a role reversal where...
We do the hard work to make navigating the complex world of trade, simple.
...off as a promotional website consisting of a disconnected set of services, reflecting organisational structure, instead of user needs. Over time, we realigned all services according to user needs, under...
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