What an SME safari taught us about bias and context
...user groups and gather user feedback. However, when we do this, are we getting the full picture of user needs and whether they are being met? It’s not that our...
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DBT's Machinery of Government: an insight into the teams behind the Single IT Platform migration project (part 2)
Posted by:
Imogen Barker, Senior Engagement and Strategic Adoption Officer, Charlotte Saxby, Senior Engagement Manager and Miriam Wheeler, Business Change Manager, Posted on:
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Categories:
People
...based on user feedback and changing needs. Although we had standard communication plans, we had to be open to altering these for different cohorts user-centered approach: We tailored our approach...
Improving performance with more than just a hunch
...give the user a better signposting experience. If users have a clear direction of where to go next, then we improve our chances of a website objective being achieved. It’s...
Adopting agile working across DIT to support the UK Trade Tariff
...infrastructure to support sharing this with operational users across government Tariff Management Tool (TaMaTo): this is the user interface allowing users to maintain and update the UK Trade Tariff open...
Making graph databases more accessible with AI
Posted by:
Emily Lambert, Machine Learning Engineer, Joe Hearnshaw, Lead Data Scientist and Larry Adeyemi, MLOps Engineer, Posted on:
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Categories:
AI and Automation, Data and Insight
...needed in a live environment. The experiment Our lightweight proof of concept was designed for rapid experimentation. At a high level, the system allows a user to ask a question...
International Trade Week: Greener Growth and Investment
Posted by:
Ali Ahmed, Content Lead, Sarah Livermore, Senior Data Scientist and Teemerte Teccola, Data Engineer, Posted on:
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Categories:
Professions
...the site was in line with the new GREAT branding. Content Designers worked with regional partners and investment advisers to produce content that was accessible to foreign users. We ensured...
Windows 11 in DBT: Putting people first in digital change
Posted by:
Charlotte Saxby, Senior Engagement Manager, Posted on:
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Categories:
Culture and Ways of Working
...the Windows 11 upgrade programme was shaped by user-centred design from the beginning. By breaking actions into manageable steps, presenting information in multiple formats, and providing flexible, responsive support, we...
Getting out of the building: Learning from our colleagues
Posted by:
Bradley Lucy, Senior Product Manager, Posted on:
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Categories:
Culture and Ways of Working, User Centred Design
...help reduce cognitive load for both new and experienced users. We also identified opportunities to use existing DDaT capabilities to streamline processes, rather than creating entirely new solutions. These observations...
Starting out in digital trade
...an even wider remit. But it’s been an eventful introduction to my new role. My first impressions are that: the new Department for International Trade is unlike any other government...
How continuous learning for our Product profession helped improve our business and stakeholder strategy
...many constraints in place. With guilt, I remembered Teresa’s comment about “shallow solutions”. Teams knew they were solving genuine user problems and delivering value, but were sometimes struggling to get...
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