Passion, trust, and learning in export delivery
...focus must be on “user needs, user needs, user needs.” As Graham Cole, Chair of the Cole Commission on Exports has put it “there must be a role reversal where...
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The Importance of Ethics in User Research
Posted by:
Annie Lewis, Head of User Research, Emma Baird, Research Operations Lead and Manuel Macia, Lead User Researcher, Posted on:
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Categories:
People
...start to finish), co-design and more exploratory studies. To make this possible, we’re equipping non-user researchers - like product managers, designers, and other delivery team colleagues - to carry out...
From daunting to demystified: The evolution of Service Assessments in DBT
Posted by:
Emily Agnew, Assurance Manager and Matt Sellars, Assurance, Governance and Reporting Support Officer, Posted on:
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Categories:
Professions
...user needs, reflecting our commitment to improving the process for everyone. We have strengthened our relationship with the Government Digital Service (GDS), allowing us to trial new ideas which inform...
What it is like to become a Business Analyst in DBT
Posted by:
Adebisi Iwediebo, Business Analyst, Funmi Endeley, Business Analyst and Kaye Boon, Head of Business Analysis, Posted on:
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Categories:
People, Professions
...diploma. I have passed 4 required modules and aim to complete the final oral examination within early 2024. I also feel enabled to gain experience in new areas on various...
Personalisation: how we put the user at the heart of our content on great.gov.uk
Posted by:
Suraj Rai, Senior Product Manager, James Pallister, Content Strategist and Andrea Leary, Content Lead, Posted on:
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Categories:
People
...looking forward to doing further user research, deploying new technology, and iterating our platform to serve more tailored content to our users. As we improve both our content and technology,...
Understanding the evaluations role in measuring the impact of AI interventions across Government
Posted by:
Natalia Chivite-Matthews, Head of DDaT Evaluation and Performance Analysis Strategy and Delivery Team, Arianna Rossi, Economic Advisor, Giulia Torella, Monitoring and Evaluation Lead for Trade and Regulatory Services, Data and Employee Experience Services, Karina Sacuiu, Social Researcher, Joe Justice, Research Officer, Roseanna Morrall, Statistician and Daisy Thomas, Digital Statistician, Posted on:
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Categories:
Professions
...following evaluation methods: A survey sent before and after users are given access to Redbox. This method is used to assess differences in how users undertake tasks before and after...
DBT Data Challenge drives innovation
...data. It was a timely win, during the live passage of the Employment Rights Bill. This meant the new approach was used to develop the Bill’s impact assessment. Predictive models...
‘I find it satisfying to work on services and products that will help secure the UK’s economic future’: my role as a developer at DIT
...writing code. It involves analysing the specific problem I’m trying to solve, making sense of the code that’s already there, discussing different technical solutions with colleagues, running tests and reviewing...
Investigating Dark Mode for Firebreak Week
Posted by:
Graham Sanders, Senior Interaction Designer, Laura Wood, User Researcher, Rachael Irwin, Data Analyst, Ieuan Parker - Interaction Designer and Tom Swart - Data Analyst, Posted on:
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Categories:
People
...I conducted user research with DBT colleagues. The user perspective had a great impact on us as a team and has encouraged us to keep shouting about the benefits of...
Using Generative AI to help users resolve Trade Barriers
Posted by:
Susie Friedman, Senior Product Manager and Feroze Rub, Senior Developer, Posted on:
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Categories:
Products
...to learn, attending sessions, and analysing insights - also increases the likelihood of identifying more diverse user problems. Several rounds of user research revealed these themes: users felt they were...
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