Leveraging data analysis tools for IT rollouts in DBT
...or we weren’t sure whether their laptop needed to be replaced. Things which we couldn’t fix using code, we needed users to tell us. This meant that we couldn’t simply...
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Leading with kindness on digital change, engagement and adoption
Posted by:
Stephanie Chaytor, Head of Engagement and Strategic Adoption, Posted on:
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Categories:
People
...us. We’ve found that digital adoption and emerging tech changes can really benefit from this human centric approach, helping us better identify emerging concerns and reasons for resistance more effectively....
Putting users first: Meet DIT's user research community
Posted by:
Linda Williams, User Researcher and Sophie Keren, Senior User Researcher, Posted on:
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Categories:
People
Members of the user research community at DIT User researchers help our teams develop a deep understanding of the people (whether citizens, businesses, or government) who use our services. Their...
Check for barriers to trading and investing abroad: Our new service for UK exporters
...our data A major challenge we faced was assuring the quality of the written information, specifically that it was accurate, clear to the user and free of jargon. Each barrier...
What does a good interview look like?
...the government’s negotiations on free trade agreements (FTAs), investment in the UK, and the import and export of goods and services. To encourage people who are thinking about joining DDaT,...
How continuous learning for our Product profession helped improve our business and stakeholder strategy
...something really important, but can’t see how to use it yet. Mind the Product In 2017, I attended the “Mind the Product” conference, and a talk that quietly took root...
Finding innovative solutions through the DBT Data Challenge
Posted by:
Tayyib Sadiqque, Data Engineer and Jennie Rich - Digital Engagement Manager, Posted on:
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Categories:
Professions
...part in. The DBT Data Challenge aimed to: use DBT’s data in new and innovative ways make DBT a better place to work improve processes and decision-making use data responsibly...
Women in Tech: closing the gender gap in DDaT DBT
Posted by:
Hannah Horn, Head of Engagement and Strategic Adoption, Imogen Barker, Senior Engagement and Strategic Adoption Officer, Liz Catherall, Delivery Manager, Georgia Defeo, Head of DDaT Recruitment and Jason Kitcat, DDaT Director, Posted on:
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Categories:
People, Professions
...within DDaT. Recently, I have been fortunate enough to deliver some great product adoption campaigns promoting the use of tech products created by DDaT. I am thankful to work in...
Investigating Dark Mode for Firebreak Week
Posted by:
Graham Sanders, Senior Interaction Designer, Laura Wood, User Researcher, Rachael Irwin, Data Analyst, Ieuan Parker - Interaction Designer and Tom Swart - Data Analyst, Posted on:
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Categories:
People
...2 had some experience of using Dark Mode 1 had not used Dark Mode. 2 of the users we spoke to had visual impairments. They highlighted the importance of Dark...
DBT Data Challenge drives innovation
...This project used ‘network analysis’, an important developing technique for the department and something I’d like us to use more, to show the relationships between networks. This enabled new insight...
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