Members of the user research community at DIT User researchers help our teams develop a deep understanding of the people (whether citizens, businesses, or government) who use our services. Their...
...our data A major challenge we faced was assuring the quality of the written information, specifically that it was accurate, clear to the user and free of jargon. Each barrier...
...the government’s negotiations on free trade agreements (FTAs), investment in the UK, and the import and export of goods and services. To encourage people who are thinking about joining DDaT,...
...something really important, but can’t see how to use it yet. Mind the Product In 2017, I attended the “Mind the Product” conference, and a talk that quietly took root...
...part in. The DBT Data Challenge aimed to: use DBT’s data in new and innovative ways make DBT a better place to work improve processes and decision-making use data responsibly...
...within DDaT. Recently, I have been fortunate enough to deliver some great product adoption campaigns promoting the use of tech products created by DDaT. I am thankful to work in...
...2 had some experience of using Dark Mode 1 had not used Dark Mode. 2 of the users we spoke to had visual impairments. They highlighted the importance of Dark...
...This project used ‘network analysis’, an important developing technique for the department and something I’d like us to use more, to show the relationships between networks. This enabled new insight...
...e-Discovery/Content Search which were also ruled out as non-viable. ShareGate is a very handy migration tool we can use within VM, so I used this to download information from SharePoint....
...participants feel safe and their privacy is respected throughout the research process. At DBT, we ask observers to: do not use names in anything you save. Use pseudonyms or participant...
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