From database to data-driven decision making
...to make sense of DIT’s data. Phase 1: Use (re)Discovery to set new goals and ambitions In the summer of this year, we took a fresh look at our CRM...
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The launch of the Digital Business Growth Service and business.gov.uk: helping businesses start and scale
Posted by:
Anais Reding, Chief Digital Officer - Business Growth, Carla Isham, Lead Interaction Designer, Andrew Donaghy - Lead Content Designer, Richard Baines, Technical Architect and Becky Leggett, Business Growth Portfolio Delivery Lead, Posted on:
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Categories:
Products, Professions
...DDaT and Policy teams, and a new approach to structuring information and services to better answer business queries. We launched 100s of new sequential, recyclable snippets and tasks alongside a...
Developing DIT’s ‘consent service’: How we built a central store of customer marketing preferences
New simple consent options on a contact form on great.gov.uk We have a problem that is familiar to most large organisations. Our customer data is spread across multiple systems. While...
Campaign Sites: Supporting our great global trade network
...we devised and designed a new publishing service for all future site requests. We also designed a template for teams to create new sites easily and consistently to support all...
From Redbox to Assist: Building AI tools that balance innovation and trust
Posted by:
Alfie Dennen, Digital Senior Product Manager in AI Enablement and Saisakul Chernbumroong, Lead Data Scientist, Posted on:
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Categories:
Products
Alfie Dennen Saisakul Chernbumroong When the Incubator for AI (I.AI) team retired their Redbox codebase in December 2025, DBT had already diverged substantially from that original work. What began as...
Leveraging data analysis tools for IT rollouts in DBT
...people who needed a new laptop, so that we could plan the rollout. I also created a dashboard to show the number of laptops replaced each week to help managers...
Data Workspace Challenge: how different directorates worked together to make better use of data
...DIT could use data in new and creative ways to solve or fix problems. We shortlisted the best ideas to be brought to life, with the help of an assigned...
A User Centred approach to helping colleagues collaborate by improving DBT’s People Finder
...use the new Keywords field in People Finder to let their colleagues know what they are currently working on. Discover tool (Beta) A new Discover feature allows users to: filter...
Interested in joining our technology team? Find out about our tech stack and what our people say
Posted by:
Dale Massey, Chief Technology Officer, Digital, Data and Technology, Posted on:
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Categories:
People
...specialists ensure that DIT can operate efficiently, effectively and securely in all circumstances. That means being at the forefront of change and new priorities as they arise to meet the...
Improving export licensing - calling new exporters
Government designers and developers are working to make export licensing easier for experienced and new UK international traders, and they need evidence to help them do it SPIRE, the faithful...
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