How we drive uptake of DIT's products with our users
...and if something isn’t working, we will adapt it. For instance, when working on a recent project to drive uptake of a tool to facilitate Free Trade Agreements (FTA) our...
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How DIT Developers keep UK businesses up to date with tariff changes
...new trade policy and new Free Trade Agreements (FTAs) negotiated by the Department for International Trade (DIT). Since the new tariff went live on January 1, we have made updates...
Putting users first: Meet DIT's user research community
Posted by:
Linda Williams, User Researcher and Sophie Keren, Senior User Researcher, Posted on:
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Categories:
People
...how to access new markets and information about exporting how to pursue opportunities where there are free trade agreements post-EU Exit how to build an export plan We have run...
Staying resilient during a period of uncertainty
...wellbeing services, who offer an Employee Assistance Programme (EAP). EAP is a free, confidential, independently run support service for all DIT employers and contractors. It is available 24 hours a...
Check for barriers to trading and investing abroad: Our new service for UK exporters
...our data A major challenge we faced was assuring the quality of the written information, specifically that it was accurate, clear to the user and free of jargon. Each barrier...
Starting out in digital trade
...writing content that’s style guide-compliant, front-loaded for search engine optimisation, concise and jargon-free. At my new department, things are no different. Except sometimes they have to be… That’s because we’re...
Making exports easier
...it daunting for newcomers. There’s lots of help available, but it can be tricky to navigate. Through UK Trade & Investment, government offers help for free, or for a modest...
Discover DBT's M365 Copilot evaluation report
Posted by:
Daisy Thomas, Digital Evaluator (Principal Statistician) and Vicki Woolgar, Internal communications lead for AI, Posted on:
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Categories:
Products
...across use cases: users were most satisfied with M365 Copilot when reviewing code, summarising research, drafting documents and transcribing and summarising Teams meetings. In contrast, users were less satisfied using...
Product Adoption - What it is, why it matters and how to improve it
Posted by:
Stephanie Chaytor, Head of Engagement and Strategic Adoption, Posted on:
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Categories:
Products
...or concept that I do not understand. What is code? Where is the cloud? One of the best bits about this DDaT team is there is never any shame in...
The launch of the Digital Business Growth Service and business.gov.uk: helping businesses start and scale
Posted by:
Anais Reding, Chief Digital Officer - Business Growth, Carla Isham, Lead Interaction Designer, Andrew Donaghy - Lead Content Designer, Richard Baines, Technical Architect and Becky Leggett, Business Growth Portfolio Delivery Lead, Posted on:
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Categories:
Products, Professions
...website had built up a significant amount of legacy code bloat and design inconsistencies. Re-imagining the service helped us address many of these issues, and we continue to work hard...
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