...start to finish), co-design and more exploratory studies. To make this possible, we’re equipping non-user researchers - like product managers, designers, and other delivery team colleagues - to carry out...
...they aim to achieve efficiency. One size cannot fit all, so we use agnostic code to bridge the differences. This means that we can work effectively in any computer language...
The Department for International Trade (DIT)’s Digital, Data and Technology (DDaT) strategy wants to make better use of data. Our goal is to use data to get valuable and timely...
...relevant to the user. To show colleagues user needs for business content, content designers use insights from: user research intelligence from search and performance analytics calls to DBT helplines The...
...transformed and prepared for use Data sharing: the policies and mechanisms we use to gain access to the data we need - and allow others controlled access to the data...
...as accessing a hyperlink, reading titles or reading text in a paragraph: if digital content is not designed inclusively, it can cause significant barriers for accessibility users. I asked accessibility users, "Do Microsoft...
...SSO already in use also made integration more straightforward, and support from the DBT platform team helped us resolve issues as they arose. Engage users early An important lesson was...
...ensure users could interpret the data correctly and compare opportunities with confidence. Working across disciplines The project brought together analysts, engineers, developers, and user researchers. We made responsibilities explicit such...
...with new ideas that deliver value to users. Firebreak week gives teams space to experiment. That experimentation leads to improvements for the public and for colleagues. A pitching session takes place 2 to 3 days before Firebreak week. Anyone with...
...noticed that when people don’t fully understand what data analysis teams do, they don’t make full use of their data. The challenge for us is to spread the word about...
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