From database to data-driven decision making
...our live system to build our knowledge of our data, our users and their needs. We can then turn that user data into better product decisions to enable our users...
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Data Workspace Challenge: how different directorates worked together to make better use of data
...DIT could use data in new and creative ways to solve or fix problems. We shortlisted the best ideas to be brought to life, with the help of an assigned...
The Civil Service recruitment process, explained
...focusing on essential criteria are critical. The application stage Most applications begin with a CV and personal statement, which are usually used to assess your experience. We use Experience in...
Using Generative AI to help users resolve Trade Barriers
Posted by:
Susie Friedman, Senior Product Manager and Feroze Rub, Senior Developer, Posted on:
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Categories:
Products
...to learn, attending sessions, and analysing insights - also increases the likelihood of identifying more diverse user problems. Several rounds of user research revealed these themes: users felt they were...
Launching DBT's first public-facing AI feature
Posted by:
Maddy Lunskey, Senior Product Manager, Shan Malik, Senior Data Scientist and Joe Hearnshaw, Lead Data Scientist, Posted on:
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Categories:
Products
...a website with so much to offer and a wealth of text data, there are many potential opportunities to use AI. While it goes without saying that value to users...
What an SME safari taught us about bias and context
...user groups and gather user feedback. However, when we do this, are we getting the full picture of user needs and whether they are being met? It’s not that our...
Introducing Ask DBT: Our new AI tool for making sense of the intranet
Posted by:
Andy Revell, Lead Product Manager, Employee Experience, Posted on:
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Categories:
Products
...responses.” Introducing Ask DBT The result is an in‑house AI‑powered tool designed to query intranet information in a user‑friendly way. Many people are now used to chat‑style tools in their...
Developing DIT’s ‘consent service’: How we built a central store of customer marketing preferences
...this means we have the right tools for the job of promoting UK exports, attracting foreign investment and developing trade policy, it’s a real challenge for data protection. Or, at...
How generative AI is accelerating outcomes in DBT
Posted by:
Jamie Laing - Deputy Service Owner in Data and AI Services and Alfie Dennen, Digital Senior Product Manager in AI Enablement, Posted on:
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Categories:
Products
...evaluating where and whether our users are experiencing gains in efficiency or productivity when using Redbox. The importance of cross-departmental collaboration At DBT, we understand the importance of collaboration in...
The Importance of Ethics in User Research
Posted by:
Annie Lewis, Head of User Research, Emma Baird, Research Operations Lead and Manuel Macia, Lead User Researcher, Posted on:
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Categories:
People
...start to finish), co-design and more exploratory studies. To make this possible, we’re equipping non-user researchers - like product managers, designers, and other delivery team colleagues - to carry out...
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