UKTI staff deserve great digital services
...just 8 weeks we have spoken to over 80 users. Four user profiles are emerging and a range of high level user needs that our product manager and user researcher...
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DBT's Machinery of Government: an insight into the teams behind the Single IT Platform migration project (part 1)
Posted by:
Charlotte Saxby, Senior Engagement Manager, Gerry Alegieuno, Senior Delivery Manager and Margaret Philipson, Project Manager, Knowledge and Information Management, Posted on:
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Categories:
People
...This required a downtime period while we worked to onboard a new supplier. Additionally, challenges arose around securing user data when software or hardware issues prevented successful data migration. I...
A new cyber profession for government
Posted by:
Greg Dakin, Chief Information Security Officer, Posted on:
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Categories:
Careers and Professions, Cyber Security
...career pathways through the cyber profession will open new opportunities to promote technical people into leadership roles. It will also support the Prime Minister’s goal to have 1 in 10...
Building a reusable data matching product
Posted by:
Leonardo Mazzone - Senior ML Engineer and Will Langdale, Data Scientist, Posted on:
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Categories:
Products
...released open-source code on which our own code depends. To benefit from community contributions, encourage reuse across government, and to work transparently in the public interest, we also publish our...
How breaking the routine fuels fresh ideas and delivers value
Posted by:
Jo Pitches, Senior Delivery Manager, Posted on:
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Categories:
Culture and Ways of Working
...with new ideas that deliver value to users. Firebreak week gives teams space to experiment. That experimentation leads to improvements for the public and for colleagues. A pitching session takes place 2 to 3 days before Firebreak week. Anyone with...
Using self-hosted Large Language Models (LLMs) securely in Government
...government must evolve its digital capabilities to deliver more for less and AI is a key part of that transformation. Meeting user needs Through user research, we found a growing...
Preparing the UK tariff
Posted by:
Sian Thomas, Chief Data Officer and Simon Worthington, Product and Data Lead, Posted on:
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Categories:
People
In December, the Department for International Trade (DIT) released the new future UK tariff as an openly licensed and machine-readable data set for the first time. The new service represents...
How AI-ready content can boost policy effectiveness
...relevant to the user. To show colleagues user needs for business content, content designers use insights from: user research intelligence from search and performance analytics calls to DBT helplines The...
Managing your product manager- a support team's guide
...user. I know it sounds too pithy to actually be useful, but stick with me! When someone joins a product team, as a developer/user researcher/product manager, they are normally asked...
Building technology with purpose: how we developed Business Finder
Posted by:
Paul O'Neill, Senior Interaction Designer, Posted on:
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Categories:
AI and Automation, User Centred Design
Photo taken by Kampus Export support As the department for economic growth, the Department for Business, Innovation, Science and Trade (BIST) supports businesses to invest, grow and export. The new...
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