Leveraging data analysis tools for IT rollouts in DBT
...or we weren’t sure whether their laptop needed to be replaced. Things which we couldn’t fix using code, we needed users to tell us. This meant that we couldn’t simply...
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How working in cycles and rhythms of nature reflects in our Product Lifecycle framework
Posted by:
Andy Revell, Product Manager, Trade Support Services and Madeline Lasko, Service Owner, Posted on:
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Categories:
Products
...that the service is meeting the needs of users. This is based on user feedback, research, and market changes. The aim is to ensure the service is relevant and creates...
Using self-hosted Large Language Models (LLMs) securely in Government
...government must evolve its digital capabilities to deliver more for less and AI is a key part of that transformation. Meeting user needs Through user research, we found a growing...
How we built a service owner profession at the Department for Business and Trade
Posted by:
Anais Reding, Chief Digital Officer - Business Growth, Julian dos Remedios - Service Owner of Customer Relations Management system and Julia Crompton – Service Owner for Employee Experience, Posted on:
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Categories:
Professions
As this blog is published, we are onboarding our 10th service owner, 3 years into building the new profession. Service owners at the Department for Business and Trade (DBT) act...
International Trade Week: Exporting Goods and Tracking Wins
Posted by:
Andy Revell, Product Manager, Trade Support Services, Shan Zhang, Head of Business Analysis and Reporting, DIT China and Matt Ashworth, Counsellor for Energy and Infrastructure, DIT China, Posted on:
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Categories:
Products
...content rich, trusted service which allows users to check duties and customs procedures for exporting goods to over 160 countries. The service allows users look up the correct commodity code...
Working on matrix working: looking back after 4 years
...pace. Under pressure to deliver new systems, reporting lines had a rag-tag mix of professions, roles and services. Unfortunately, this led to pools of inconsistent practice and technology. This made...
Discover DBT's M365 Copilot evaluation report
Posted by:
Daisy Thomas, Digital Statistician and Vicki Woolgar, Internal communications lead for AI, Posted on:
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Categories:
Products
...across use cases: users were most satisfied with M365 Copilot when reviewing code, summarising research, drafting documents and transcribing and summarising Teams meetings. In contrast, users were less satisfied using...
Managing your product manager- a support team's guide
...user. I know it sounds too pithy to actually be useful, but stick with me! When someone joins a product team, as a developer/user researcher/product manager, they are normally asked...
New year, new strategy
...but the fundamentals are now clear: the nature of our trading relationship with the European Union (EU), our Export Strategy and the newly launched Office for Investment. All this and...
Improving export licensing - calling new exporters
Government designers and developers are working to make export licensing easier for experienced and new UK international traders, and they need evidence to help them do it SPIRE, the faithful...
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