Enabling users to focus on what really matters

...a significant shift for end-users. For many, it meant moving away from the legacy Admin Tool they knew intimately, to rely solely on FFT for their forecasting needs. With Admin...
...a significant shift for end-users. For many, it meant moving away from the legacy Admin Tool they knew intimately, to rely solely on FFT for their forecasting needs. With Admin...
...launched bilateral Free Trade Agreement (FTA) negotiations as an independent trading nation for the first time in over 40 years: launching negotiations with Japan, the USA, Australia and New Zealand....
...review digital records at the Department for Business and Trade (DBT). AI, information and me At the end of 2024, I joined the IT Service Management team. I had recently...
...also eagerly awaiting our new Tech Track Apprentices –recruited as part of an exciting new cross-Government program to find our future technical experts. In addition to this, as part of...
...onboard new datasets to our central reporting and analysis platform, Data Workspace. We also support analysis and data visualisation projects and run bootcamps to train others across the department in...
...you the chance to change direction, to grow within your role, and to learn new skills. In DIT, we champion apprenticeships and are innovative in the way we offer them...
...brands: understanding customer preferences (we call them user needs) is the priority having a creation and publishing model with central governance yet local control over execution (“locally produced content gets...
...needed for specific audiences, such as in more personalised content or for specific digital services Working with the other User-Centred-Design professions (User Research and Design) helps us work out the...
...with the user. Grouping user needs by theme In the last two months we’ve: talked to 35 businesses at innovation and export events in London and Manchester conducted in-depth interviews...
...new ways to do this. We agreed a partnership over Autumn 2023 with GDS where DBT could provide guidance on what we already knew about our users. For the trial,...