...affects both user experience and government's ability to create effective policies. While solutions like centralised logins have proven challenging, departments have developed various approaches tackle this. Some departments have a...
...confidently with modern delivery practices. When asked what people would do differently following the training, the responses included “be more mindful of users and the balance between user and business needs”...
...ensure users could interpret the data correctly and compare opportunities with confidence. Working across disciplines The project brought together analysts, engineers, developers, and user researchers. We made responsibilities explicit such...
...needed for specific audiences, such as in more personalised content or for specific digital services Working with the other User-Centred-Design professions (User Research and Design) helps us work out the...
...with the user. Grouping user needs by theme In the last two months we’ve: talked to 35 businesses at innovation and export events in London and Manchester conducted in-depth interviews...
...new ways to do this. We agreed a partnership over Autumn 2023 with GDS where DBT could provide guidance on what we already knew about our users. For the trial,...
...be a barrier to growth. The solution: an AI feature that surfaces personalised funding opportunities matched to the user’s business profile. Instead of needing users to sift through multiple pages...
...as simple as it sounded. We had to contend with hundreds-of-thousands of lower quality records from earlier systems, develop new design patterns to help users search, sort and filter through...
...transfer opportunities across DDaT through Communities of Practice, job shadowing, and mentoring or coaching, creating opportunities to learn through collaboration, explore new areas of work, and to meet new teams....
...be used not just for new AI tools, but for new use cases of already approved tools. Submission refinement Every submission receives some feedback from the team, which in many...
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