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...is particularly useful for users with low vision. The buttons have also been tested to make sure they are adequately sized for users with physical or motor disabilities. We are...
...I conducted user research with DBT colleagues. The user perspective had a great impact on us as a team and has encouraged us to keep shouting about the benefits of...
...to learn, attending sessions, and analysing insights - also increases the likelihood of identifying more diverse user problems. Several rounds of user research revealed these themes: users felt they were...
...how we are applying them at DIT - in particular, our work creating the new trading environment for the UK. This included the launch of a brand-new service on great.gov.uk...
...the UK had newly agreed trade agreements with the corresponding regulations and rules of origin the duties, customs and tax rates that users would need to know. Our user group...
...relevant in keeping us all connected. Many new team members not only appreciate the insight into the lives of their new colleagues, but also the tone it sets around our...
Stephanie Chaytor Working in an engagement role within Digital Data and Technology (DDaT) at the Department for Business and Trade (DBT), every day I come up against a new word...
...or we weren’t sure whether their laptop needed to be replaced. Things which we couldn’t fix using code, we needed users to tell us. This meant that we couldn’t simply...
...user research we carried out. It showed that the most important filters were ‘location’ and ‘sector’. Some preliminary testing demonstrated that users could quickly locate the specific barriers that they...
...just 8 weeks we have spoken to over 80 users. Four user profiles are emerging and a range of high level user needs that our product manager and user researcher...
