...in user research. This pattern has tested extremely well with real users. So far, all user research participants have stated that the pattern makes them more likely to use and...
...one week. The Prompt Payments Enforcement project was selected as the overall winner because it clearly demonstrated innovation, insight and impact. The team used data in a new way to...
...used safely and responsibly. A key challenge has been securing access for every department to the same data as DBT and aligning experience across our users. Working cross-profession with our...
...evidence-based user journeys, shaped by user needs and data insights. A future iteration could use signals such as a user’s location or area of expertise to personalise content and tailor...
...name. Initially, because it was easier, we asked the user for their Companies House number. This kept it simple for users during testing, so we kept the interface pretty much...
...Learning from the breadth of users One thing I really enjoy about my role is the breadth of our users - UK exporters and importers, overseas businesses that import UK...
...as simple as it sounded. We had to contend with hundreds-of-thousands of lower quality records from earlier systems, develop new design patterns to help users search, sort and filter through...
...digital products in a way that conforms with those agile principles. We don’t tell teams which applications of agile to use, it’s down to them to determine how they can...
...then used a manual dial-up connection! Juggling career progression and parenting Siân's children in Pembrokeshire In the next 6 years, I’ve taken two more lots of maternity leave (I now...
...and we build internal software for DIT staff around the world. Seeing colleagues use what we build and hearing how it helps them do their jobs, and in turn boost...
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