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Department for Business and Trade

Come and design services with the Ideas Lab

Posted by: Audree Fletcher, Posted on: 21 March 2016 - Categories: People

Sitting within UKTI’s awesome digital team is the IdeasLab. Between us we have expertise in social research, service design, user research, comms, and straight-up policy: we’re a bit of a...

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Finding people in UKTI

Posted by: Ada Lovelace, Posted on: 21 January 2016 - Categories: People

...did To understand the way in which people find each other across UKTI, the digital and internal communications teams decided to carry out user research to find out just what...

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UKTI staff deserve great digital services

Posted by: Claire Boldy, Posted on: 23 December 2015 - Categories: People

...London HQ, we want to provide the best digital services we can for our most valuable asset; our staff. What did we do Like all good digital teams we started...

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Researching export - what we've learnt so far

Posted by: Emma Lawson, Posted on: 18 December 2015 - Categories: People

...piece of paper through a more tailored view of what online export help could look like to a clickable online journey, providing a practical list of things you’d need to...

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Talking to businesses at Export Week

Posted by: Emma Lawson, Posted on: 4 December 2015 - Categories: People
The first sketch of our concept for a UKTI export service

In November, some of our team went to Export Week, armed with a sketch of what we think a future UKTI export service might look like. We wanted to talk...

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Making exports easier

Posted by: Rebecca Kemp, Posted on: 24 November 2015 - Categories: People

...it daunting for newcomers. There’s lots of help available, but it can be tricky to navigate. Through UK Trade & Investment, government offers help for free, or for a modest...

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Good morning, global business

Posted by: Jason Caplin, Posted on: 31 July 2015 - Categories: People

...data within Government so (hopefully) you only have to tell us information once. It’ll take a bit of time, but my team is already building the scaffolding to make it...

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Passion, trust, and learning in export delivery

Posted by: Francis James, Posted on: 29 July 2015 - Categories: People
Image of IdeasLab staff discussing Export Jam

We set up an Ideas Lab in UK Trade & Investment just over a year ago to test new ideas and ways of working that can help deliver the Government’s trade goals.

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